Business need: To improve the performance of sales people in products and techniques by training the trainers who give them instruction
Programme title: Foundations of instruction
Job categories: Sales Trainers, IT trainers

Objectives

1. A structured presentation of training material and an assessment of course members’ retention.
2. Devise a quiz or game to reinforce or test knowledge.
3. Introduce icebreakers and energisers.
4. Give a clear briefing for exercises.
5. Run structured discussions e.g. after a film
6. Run free discussions after exercises
7. Adult learning principles that work.

Programme design

This is a two day programme that gives trainers concepts and skills that make their training more effective. Bad habits gained from experience are challenged in exercises. The tutors model the messages of the programme. A workbook accompanies the course.

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