Business need: To surround your managers with a talented team by improving selection techniques.
Programme title: Interviewing skills
Job categories: Line managers and team leaders

Objectives

• Plan all aspects of the recruitment process - succession planning, job specs.
• Competence profiling, short listing
• Develop essential, practical interviewing skills applicable to a wide range of interviews
• Create a selection of interview procedures that ensures you choose the most appropriate person time and time again
• Avoid interviewing pitfalls
• Use generic interviewing skills to deal with absentees, conduct and performance problems

 Programme design

There can be few managers who do not need training in interviewing skills if they are to do this aspect of their jobs successfully. Basic legal knowledge is included in this two day programme so managers know why they should follow certain procedures and which questions to ask. Exercises and a workbook help managers to learn and remember what to do back at work.

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