Business need: To create a fair and motivating work environment
Programme title: Performance management
Job categories: Line managers and team leaders

Objectives

• Select the most appropriate approach to appraisal and assessment.

• Use your discretion over pay to support your business objectives.

• Tell staff they are redundant.

• Give staff warnings and dismiss them.

• Apply best practice staff development techniques.

• Counsel employees with problems

• Use various channels of communication during periods of change.

Programme design

Getting the best out of staff is a key management task that can be learned. This two day programme uses case studies and exercises to develop skills and knowledge. A wide range of situations are introduced so course members can see how the skills they are learning can be applied to different opportunities at work.

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